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NOTICE ON PRIVACY AND ON PERSONAL DATA PROCESSING

Information on privacy and data processing of Ability Services website Marketing 
and communication Agency   Thank you for visiting the website Ability Services (hereinafter the “website”) at the URL http://www.ability-mktg.com. This Notice on Data Processing outlines the methods for collecting and using information relating to customers and potential customers or normal visitors to this website. This Notice on Data Processing is also provided pursuant to and for the purposes of Article 13 of EU Regulation No. 2016/679 (GDPR – General Data Protection Regulation). This Notice on Data Processing applies only to the website in question and not to any other websites that may be accessed by clicking on links within the website in question.

Introduction

1. At Ability Services, we pay particularly close attention to every detail regarding the Privacy of our customers and visitors to our websites, as well as to Data Processing in general. We invite you to read the Notice on Data Processing on this page for further information.

Non-personal information

img src="images/01-dati-non-personali.png" alt="Information on privacy and data processing of Ability Services website - Non-personal data" class="float_left" /> 2. Through the website, Ability Services collects information about visitors that is non-personal and completely anonymous. This information is used for statistical purposes and to enhance your user experience on the website. Examples of non-personal and anonymous information that we collect include: webpages visited; the date, time and duration of visits; method used to make the request to our server; the returned file size; the numerical code indicating the server response status, as well as other parameters relating to the visitor’s operating system and computer environment. We use various types of technology to collect this information.

Cookies

Information on privacy and data processing of Ability Services website - 
Cookies 3. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files stored on your computer, to help the website analyse how users use the website. The information generated by the cookie regarding your use of the website does not include your IP address (this detection by Google Analytics is disabled) and will be transmitted to and stored by Google’s servers in the United States. Google will use this information for the purpose of tracing or assessing your use of the website, compiling reports on website activities for website operators, and providing other services relating to the website activity and Internet usage. Google may also transfer this information to third parties where required by law or where said third parties process the above information on Google’s behalf. Google will not detect or associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, choosing to do this may prevent you from using the website’s full features. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

Personal information

Information on privacy and data processing of Ability Services website - 
Personal information 4. Through the website, in some cases Ability Services collects personal information relating to customers and potential clients, after providing notice of said collection with reference to this Notice on Data Processing. Data that may be disclosed through contact forms relates to personal details (name, surname, date of birth, address), as well as telephone numbers, e-mail address and images freely provided by the Data Subjects. The collection and processing of said personal information is subject to the principles of fairness, legality, transparency and protection of the privacy and rights of the respective Data Subjects, and subject to prior notice of said collection.

Purpose of Data collection and processing

Information on privacy and data processing of Ability Services website - 
purpose of data collection 5. All data collected and disclosed by the Data Subjects is used exclusively for purposes related to the activity of Ability Services, and specifically:
:: to be included in the company’s computerised databases;
:: to process internal statistics;
:: to draw up reports about the services requested by customers and/or potential customers;
:: to provide quotes and offers to existing and/or potential customers;
:: to issue offer requests to existing or potential suppliers;
:: for ordinary and VAT bookkeeping;
:: to manage incoming and outgoing payments;
:: to comply with legal requirements, regulations, community legislation, and civil/fiscal rules.

Processing duration and retention period

Information on privacy and data processing of Ability Services website - 
Data processing duration and retention period 6. The data will be processed for the time needed for the purposes set out in Article 5. The data will be retained for no longer than 10 years from the termination of the relationship for the purposes of Article 5 or in accordance with the timeframes established by law. The obsolescence of data retained for the purposes for which it was collected is checked every six months.

Nature of data provision and consequences of a refusal to respond

img src="images/02-scelta-come-dati-personali.png" alt="Information on privacy and data processing of Ability Services website - Nature of data provision" class="float_left" /> 7. The processing is carried out by manual and/or automated systems for storing, managing and transmitting the data, using means strictly related to the stated purposes, based on the data in our possession and with the request to promptly notify us of any corrections, additions and/or updates.
8. As part of the processing outlined above, registry data must be provided and retained (name, surname, address, telephone, fax, e-mail address, URLs of websites), company name, social security number, tax code, VAT number and accounting data. Failure to provide any of the information indicated above – or providing incorrect information – shall result in the following effects:
:: The Data Controller shall be unable to ensure that the processing itself is consistent with the agreements for which it is performed;
:: the results of the data processing may not comply with the requirements imposed by the respective fiscal, administrative or labour regulations.
The provision of personal data by individuals who intend to enter into a consulting relationship with Ability Services, or request information on our activities/services, is to be considered optional. However, non-provision could lead the inability to conduct the relationship, ensure its correct implementation or comply with potential legal or tax obligations. The data is stored at our registered office.

Data communication and dissemination environment

Information on privacy and data processing of Ability Services website - 
Data communication and dissemination 9. Personal information may be disclosed – in order to comply with the contractual or legal obligations – to:
- all entities whose right of access to said data is recognised by legislative measures;
- to our collaborators, employees, agents and suppliers, as part of their duties and/or contractual obligations tied to the commercial relations with the concerned parties;
- post offices, shippers and couriers to send documents and/or materials;
- all natural persons and/or legal entities, whether public and/or private (legal, administrative and tax consulting firms; employment consulting forms to compile payslips; Judicial Authorities; Chambers of Commerce; Employment Offices and Chambers, etc.), where the disclosure is required or useful for carrying out our activities, in the manner and for the purposes outlined above; - banks for the management of incoming and outgoing payments resulting from the execution of contracts.
- Public and private bodies, including after inspections or audits (such as the Revenue Agency, Tax Police bodies, Judiciary Authority, Labour Inspectorate, Local Health Authorities, social security institutions, ENASARCO, Chambers of Commerce, INAIL, Customs offices) for the sole purpose of fulfilling the task required of us.

Data management and retention environment

10. Information on privacy and data processing of Ability Services website - 
Data management and retention Personal data shall be managed and retained on the safe servers of Ability Services, which are SSL-certified and located within the European Union; As of the date of writing this Notice on Data Processing, the servers are located in Italy. However, it remains understood that Ability Services – where necessary – shall have the right to move the location of servers in Italy and/or the European Union, or even outside the European Union. In such case, the Data Controller hereby guarantees that data shall be transferred outside of the EU in accordance with the applicable legal provisions by stipulating, where necessary, agreements that guarantee an adequate level of protection and/or by adopting the standard contractual clauses established by the European Commission.

Identification of the Data Controller and Data Processor

Information on privacy and data processing of Ability Services website - 
Identification of the Data Controller 11. The Data Controller is Liya Dobronos as owner and Chief Executive Officer of Ability Services, Viale Dante 24/9, 10066 Torre Pellice (TO), ITALY
12. The Data Processor/Manager is Liya Dobronos as owner and Chief Executive Officer of Ability Services.

Rights pursuant to Article 15 of EU Regulation 2016/679 (GDPR)

Information on privacy and data processing of Ability Services website - 
Rights pursuant to Article 15 of GDPR13. At any time, the Data Subjects may exercise their rights with the Data Controller in accordance with Article 15 of EU Regulation No. 2016/679 (GDPR):
Right of access to personal data and other rights
13.1. The Data Subjects has the right to obtain confirmation of the existence of their personal data, even if not yet recorded, and have said data disclosed to them in an intelligible format.

13.2. The Data Subject has the right to obtain information regarding the:
a) origin of personal data;
b) purpose and methods of the processing;
c) logic applied in the case of processing carried out with electronic tools;
d) identity of the Data Controller, processors and the appointed representative;
e) entities or categories of entities to whom the personal data may be disclosed or who may become aware thereof as the appointed representative, processors or persons responsible for the data.

13.3. The concerned person has the right to:
a) update, rectify or, if desired, supplement the data;
b) delete, transform into an anonymous form or block data processed unlawfully, including data which is not required to be retained for the purposes for which the data was collected or subsequently processed;
c) certify that the actions set out in points a) and b) have been notified – also with regard to their content – to those to whom the data was disclosed or disseminated, unless this requirement proves impossible or requires resources that are manifestly disproportionate to the protected right.

13.4. The Data Subject has the right to object, in whole or in part, to:
a) the processing of his/her personal data, even if it is relevant for the purpose of the collection, based on legitimate reasons;
b) the processing of his/her personal data for purpose of sending advertising materials, direct selling, carrying out market research or sending commercial communications. The Data Subject confirms that he/she has been informed by the Data Controller – using any of the contact forms, information requests, quote requests, information material download requests – of:
a) the data processing purposes and methods;
b) whether the provision of data is obligatory or optional;
c) the consequences of a refusal to respond;
d) the entities or categories of entities to whom the data may be disclosed or who may become aware thereof as controllers or processors, as well as the scope of dissemination of the data;
e) the rights referred to in Article 15 of EU Regulation No. 2016/679 (GDPR);
f) the details of the Data Controller and Processor.

Practical summary and conclusions

Information on privacy and data processing of Ability Services website - 
Practical summary and conclusionsWe only collect your personal data where expressly requested, to be able to meet your requests for information, carry out your work orders or meet your specific requirements. The data collected is protected with the utmost care and used only by authorised staff; it is never disclosed to third parties except where requested by Authorities to comply with legal obligations. Specifically, you are entitled to amend or delete said data or remove it from our databases by making a simple request via email at

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Privacy Policy Ability Services

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This is the Privacy Policy of Marketing and Communication agency Ability Services. That is, the Privacy Policy of our marketing services, privacy for communication services, as well as privacy for translation services

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